Selected accessories can dispatch within 24/48 hours in the USA. Training kits and preorder inspection items may require confirmation before fulfillment.
Shipping options, applicable duties, and delivery estimates are confirmed in the written quote for the destination and configuration. Any Delivered Duty Paid (DDP) arrangement must be explicitly confirmed for the order. Customs processing and import requirements depend on the destination; delivery dates and clearance outcomes cannot be guaranteed.
Returns are accepted for eligible unopened products within 14 days. Buyer is responsible for return shipping unless the item was incorrect or damaged.
Products carry a one-year warranty. For support, provide your order reference and a description of the fault, and confirm the handling instructions with us before sending an item back. This warranty does not affect mandatory consumer rights.