Selected accessories can dispatch within 24/48 hours in the USA. Training kits and preorder inspection items may require confirmation before fulfillment.
Returns are accepted for eligible unopened products within 14 days. Buyer is responsible for return shipping unless the item was incorrect or damaged.
Inquiry quotes confirm current stock, calibration or preparation time, destination restrictions, carrier options, and estimated dispatch before payment. International delivery estimates do not include customs review, import duties, local taxes, or delays controlled by the destination authority.
Inspect the parcel and product packaging promptly after delivery. Report an incorrect or transit-damaged item through the contact page with the inquiry reference, SKU, package condition, and clear photographs so support can review replacement or return options.
Special-order systems, opened personal-use optical products, calibrated configurations, and products returned without their original packaging may not qualify for a standard return. Review compatibility in the product catalog and confirm uncertain specifications before approving an inquiry quote.