Find answers below regarding our product standards, secure ordering process, shipping logistics, and compliance guidelines.
Who are Phantom Gambling Devices products intended for?
Short answer: our product catalog is designed and curated for professional card magicians, stage performers, sleight-of-hand instructors, game integrity researchers, and historical collectors. We supply equipment for stage demonstrations, training rehearsals, and inspection checks under lawful and educational boundaries.
Are marked card decks and optical lenses legal to own?
Short answer: yes, owning marked playing cards, specialty filters, and optical systems is completely legal for stage magic, educational rehearsals, anti-cheat training, and collection purposes. Buyers comparing infrared marked cards should keep them labeled for lawful rehearsal or inspection contexts. Using any card-marking or optical aids in live gambling games to deceive other players or evade venue rules is prohibited.
How is payment security handled?
Short answer: payment is handled after an inquiry confirms the SKU list, quantity, delivery country, and availability. We support secure payment methods including bank transfer, PayPal, and credit card payments, with payment links shared through private channels such as email or Telegram after the order details are finalized.
What are the shipping times and dispatch terms?
Short answer: selected in-stock accessories can dispatch within 24 to 48 hours within the USA. Specialized developer kits, poker scanner systems, and custom scanning modules require careful calibration before dispatch. Review the shipping and returns page, then we will coordinate directly by email or Telegram to confirm setup details and delivery timing.
What is your return and cancellation policy?
Short answer: we accept returns for eligible unopened and sealed products in their original packaging within 14 days of delivery. The buyer is responsible for return shipping costs. Personal optical items and calibrated systems may have stricter limits; use our card integrity inspection tools and product checks on arrival to document any shipping issue before opening sealed items.
How do I request a custom equipment configuration?
Short answer: use our contact form if you need a specialized system or bulk-order class kit. Providing context such as your target training setting, destination country, required SKUs, and timeline helps our engineering team respond quickly and accurately.